Shipping & Returns


Here at Mollie We aim to get your items to you as soon as possible. If an item is ordered before 12pm. The item will be sent out the same day. If ordered after 12PM The item will be sent the next working day. 

Item's ordered on Monday to Friday will be sent out on the day it has been ordered. If an item is ordered on a weekend e.g. Saturday/Sunday. The item will be sent the following working day. 

Bank Holidays/Holidays

If an item is ordered on Bank Holiday. The item will be sent the following work day. 

Item's ordered on Christmas will be sent Sent next working day. 

Shipping Method

Our main shipping method is Royal Mail. Items are sent using the following Shipping method. 

Royal Mail tracked 48 

Royal Mail Tracked 24 

International Shipping Method 

All international orders will be send using Royal Mail & Third Party Couriers. Items will be sent through a tracked service. Please Note Free returns are not available for international orders. 

Shipping method used will be

Royal Mail International (OSA)



Returns are fairly simple & Forward at Mollie. Once a buyer has purchased an item they will have 28 days from the day they have received the item to return the item. 

Return Shipping method (UK)

  1. Buyer will receive a returns label once return has been requested this is free & simple. 
  2. Buyer will then return goods. Goods will be inspected if everything is fine buyer will be issued a full refund or exchanged if this is what they want. 
  3. Please note. All returns are free here at Mollie. If an item is damaged or is not off satisfactory quality  in same condition when item is sent buyer will not be eligible for a refund. 

International Returns

Buyer must pay for returns unless item is faulty or damaged. 

If item is damaged or faulty we will pay the return costs. 

Return address details:

Mitchell Hey Mill 

Middle College road 


OL12 6AE

Further Information 

For any further information Regarding Shipping & Returns Please contact:

[email protected]