Shipping & Returns
Shipping
Here at Mollie We aim to get your items to you as soon as possible. If an item is ordered before 12pm. The item will be sent out the same day. If ordered after 12PM The item will be sent the next working day.
Item's ordered on Monday to Friday will be sent out on the day it has been ordered. If an item is ordered on a weekend e.g. Saturday/Sunday. The item will be sent the following working day.
Bank Holidays/Holidays
If an item is ordered on Bank Holiday. The item will be sent the following work day.
Item's ordered on Christmas will be sent Sent next working day.
Shipping Method
Our main shipping method is Royal Mail. Items are sent using the following Shipping method.
Royal Mail tracked 48
Royal Mail Tracked 24
International Shipping Method
All international orders will be send using Royal Mail & Third Party Couriers. Items will be sent through a tracked service. Please Note Free returns are not available for international orders.
Shipping method used will be
Royal Mail International (OSA)
Returns
Returns are fairly simple & Forward at Mollie. Once a buyer has purchased an item they will have 28 days from the day they have received the item to return the item.
Return Shipping method (UK)
- Buyer will receive a returns label once return has been requested this is free & simple.
- Buyer will then return goods. Goods will be inspected if everything is fine buyer will be issued a full refund or exchanged if this is what they want.
- Please note. All returns are free here at Mollie. If an item is damaged or is not off satisfactory quality in same condition when item is sent buyer will not be eligible for a refund.
International Returns
Buyer must pay for returns unless item is faulty or damaged.
If item is damaged or faulty we will pay the return costs.
Return address details:
Molliefashion.com
Mitchell Hey Mill
Middle College road
Rochdale
OL12 6AE
Further Information
For any further information Regarding Shipping & Returns Please contact: